Attention CVRD Utility customers.
Due to the current Canada Post strike action, residents in the following areas are expected to experience delays in receiving their CVRD Utility bill notices:
• Shawnigan Lake Water, Electoral Area B
• Shawnigan Village Water, Electoral Area B
• Kerry Village Water, Electoral Area A
• Cherry Point Water, Electoral Area D
• Arbutus Mountain Water, Electoral Area B
• Fern Ridge Water, Electoral Area A
• Carlton Water, Electoral Areas A & B
• Dogwood Ridge Water, Electoral Area E
• Malahat Water, Electoral Area B
• Mesachie Lake Sewer, Electoral Area F
If the strike continues into mid-October, the following areas may also be affected:
• Saltair Water, Electoral Area G
• Lambourn Estates Water, Electoral Area D
• Satellite Park Water, Electoral Area C
• Bald Mountain Water, Electoral Area I
• Youbou Water, Electoral Area I
• Douglas Hill Water, Electoral Areas C & D
If the strike continues into mid-November, the following areas may also be affected:
• Honeymoon Bay Water, Electoral Area F
• Woodley Range Water, Electoral Area H
• Shellwood Water, Electoral Area H
• Shell Beach Water, Electoral Area H
• Lambourn Estates Sewer, Electoral Area D
Residents and businesses are encouraged to use alternative methods to make payments on time. You may contact the CVRD office to get a copy of your bill, sign up for E-Bill, or request your account balance in order to pay online.
Contact options:
In-person: CVRD Main office – 175 Ingram Street, Duncan, B.C.
Phone: UB Hotline – 250-746-2582
Email: ub@cvrd.bc.ca
To ensure that you receive the early payment discount, please pay your bill on or before the discount date stated on your bill.
Please note: The CVRD is required by statutory requirement to transfer all outstanding utilities balances on December 31, 2025 to the Surveyor of Taxes.