What happens after a complaint is made?

The complaint is reviewed to determine if it is valid and related to District bylaws and if so, a file is created and assigned to a Bylaw Officer. If the complaint is valid but relates to a regulation that is administered by another governing agency you will be provided with the contact information for that agency.

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1. What happens after a complaint is made?
2. How long does it take to get compliance?
3. Does anyone check back to confirm compliance?
4. Do Bylaw Enforcement Officers proactively patrol or respond only on a complaint basis?