Do Bylaw Enforcement Officers proactively patrol or respond only on a complaint basis?

Bylaw enforcement is primarily complaint driven but our Officers proactively patrol communities. The BEO (Bylaw Enforcement Officer) may seek out bylaw infractions for issues of public health and/or safety or other bylaw violations during the regular course of their duties. 

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1. What happens after a complaint is made?
2. How long does it take to get compliance?
3. Does anyone check back to confirm compliance?
4. Do Bylaw Enforcement Officers proactively patrol or respond only on a complaint basis?