Saltair Water System

Saltair Water System

Saltair water system is located south-east of Ladysmith in Area G. The water system services primarily residential homes but it also services select commercial properties.

Source, Treatment and Distribution

The source of water for this system is Stocking Lake, which is located West of the service area. Water flows from the lake, through the treatment plant, and is then stored in a 819 m3 above-ground reservoir. The water receives both UV-light and chlorine disinfection and is fed from the reservoir to the customers by gravity.

Critical equipment is monitored 24-hours a day for malfunctions, such as high or low chlorine levels or pump failures. If such an abnormality occurs, an alarm is sent to the on-duty pager to alert CVRD staff for immediate response.

Upgrade Project

A 15-year upgrade project was started in 2013 to replace and upgrade sections of aging infrastructure within the water system. The focus of the initial phase of the project has been to replace and upgrade pipes that have had a history of watermain breaks. The 2018 scheduled upgrades include Dogwood Road, Chemoy Road (including re-routing the watermain away from the back of residential properties), Chemainus Road from the Reed Road Pressure Reducing Station to Southin road and a portion of Old Victoria Road.

To view a map of the 2013-2018 watermain replacement/upgrades click here.

Saltair Water Filtration System - Public Engagement for Upgrades Needed for Surface Water Treatment Standards, Public Engagement and Contravention Order.

The water treatment system requires upgrades to meet Provincial Regulations for surface water treatment broadly known as ‘4-3-2-1-0 Standards’. The CVRD has been working to explore options to meet the regulations and determine costs to upgrade the water system to include filtration. Click here to view an information letter regarding the Alternative Approval Process (AAP).

Please click here to view the latest letter of information on this topic.

This public engagement relates to a loan authorization bylaw for long-term borrowing required to upgrade the water filtration of the Saltair Water System in accordance with the provincial surface water regulations. A public meeting was held on October 20, 2020. Below is the video of the presentation and the Q&A period that followed.

April 8, 2019 Public Meeting Presentation

Click here to view

Contravention Order

Island Health Authority has recently issued a Contravention Order to the CVRD under Section 26 of the Drinking Water Protection Act based on the CVRD failing to meet the terms and conditions of the operation permit, namely surface water treatment (filtration) for the Saltair Water System.

Water Quality Tests

Saltair water system is sampled at least once a week.  The following table shows the sampling frequency and parameters tested for the water system:


Parameter Tested



E.Coli and Total Coliforms

Samples are submitted to the Island Health Authority for testing by a provincial laboratory


Disinfection by-products (THM and HAA)

 AGAT Laboratories


 Full spectrum analysis based on the Canadian Drinking Water Guidelines. Sampling of the source and tap water is alternated each year.

 AGAT Laboratories

Testing results can be found in the Annual Water Report completed each year.

Fee Structure

Saltair water system is a fully metered water system and each connection has a water meter that records water consumption. Water meters are read every six months and customers are charged according to their consumption and based on the rates set out in the inclined block rate table (see below for details).

Annual Charges

Billing Period

Meter Reading Date

User Fees*
 minimum payment (up to 200m3)

 Parcel Tax**

Minimum Annual Fee
 (User Fee and Parcel)

October 1-March 31

April 1




April 1-September 30

October 1


*User Fees are mailed out to each customers on the billing date stated above.
**Parcel Tax is charged once a year and is incorporated into the property tax for each customer.

Inclined Block Rate Table

User Fees

 Water Use (per billing period)


 0-200 m3


 201-300 m3

 $95.00 + $.95 per m3 over 200m3

 301-400 m3

  $190.00 + $1.90 per m3 over 300m3

401-500 m3

  $380.00 + $3.80 per m3 over 400m3

 over 500 m3

$760.00 + $1.90 per m3 over 500m3 

High Consumption Due to Undetected Leaks

User charges may be adjusted where an undetected leak on your property has resulted in water consumption greatly exceeding your normal consumption (for the billing period) and there is no indication that water was knowingly allowed to run to waste.  A minimum of 5 years must have passed before a subsequent forgiveness request will be granted.  Subsequent leaks occurring within 5 years of the previous forgiveness approval will be eligible for a cap of $1500.00.  Written verification describing the nature of the leak and the action taken to repair the problem must be received by the Manager before the forgiveness will be granted.